The Medical Laboratory Technician (MLT) plays an important role in providing quality, proficient and professional laboratory services to diverse populations within an integrated healthcare environment. The MLT performs waived or moderate complexity testing, correlates data based knowledge of technical and instrumental conditions affecting testing results and performs quality control procedures within established parameters. This position also may be involved in laboratory specimen collection, safe and secure specimen handling, ensuring efficient workflow and may schedule tests and provide results, as appropriate. The MLT works independently under general supervision.
Follows established guidelines to obtain specimens, perform waived, moderate or high complexity testing and report results.
Collect and process biological specimens with appropriate technique following established Standard Operating Procedures (SOP)
Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient, cost effective manner. Any combination of the following areas may be included: Hematology, Coagulation, Chemistry, Microbiology, Urinalysis and Phlebotomy.
Document and communicate lab test results thoroughly and accurately according to SOP.
Perform and document maintenance procedures plus maintain adequate supplies.
Seeks assistance appropriately for problem or unusual situations.
Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution. This may include:
Scheduling tests/procedures according to SOPs
Verifying patient demographic and billing insurance information for lab only employees
Explaining test procedures when applicable to patients in a manner geared to gain their confidence and cooperation and relieve anxiety about the test.
Other duties as assigned.
Supports and adheres to laboratory SOPs, quality assurance, performance improvement and compliance programs recognizing trends and identifying when additional reporting, communication or other action is appropriate. Demonstrates competency and compliance with all regulatory agency policies.