Career Center

Job Seekers, Welcome to NHMA Career Center
Search Filters
Use this area to filter your search results. Each filter option allows for multiple selections.
Search Results: 5526 Jobs
Save Agent
Loading... Please wait.
Johnson & Johnson

Horsham, Pennsylvania

National Institute of Allergy and Infectious Diseases (NIAID) Logo
National Institute of Allergy and Infectious Diseases (NIAID)

Bethesda, Maryland

University of Arizona College of Medicine

Phoenix, Arizona

Columbia Valley Community Health Logo
Columbia Valley Community Health

Wenatchee, Washington

City and County of San Francisco Logo
City and County of San Francisco

San Francisco, California

Anne Arundel Medical Center

Annapolis, Maryland

Stanford University, Department of Health Policy

Stanford, California

Indiana University School of Medicine

Indianapolis, Indiana

National Institutes of Health

Bethesda, Maryland

Closing Soon! Closing Soon!
Lahey Health Logo
Lahey Health

Burlington, Massachusetts

Closing Soon! Closing Soon!
University of Central Florida College of Medicine

Orlando, Florida

Closing Soon! Closing Soon!
Cooper University Health Care Logo
Cooper University Health Care

Camden, New Jersey

Columbia University Medical Center, Department of Neurology

New York, New York

Loading... Please wait.
Sr. Manager, Workforce Optimization-Patient Access Technology
Description Job Overview: The Senior Manager of Workforce Management will lead the day to day operations of the Workforce Optimization (WFO) team. The Senior Manager of Workforce Management position will encompass monitoring and evaluating call center staffing levels, call volume efficiency, and correlated patient and employee satisfaction results for all areas of the business. The WFO Team is responsible for short- and long-term call forecasting, associate scheduling, real-time management of contact queues, and associate schedule adherence. Workforce Management (WFM) involves data collection, analysis, reporting, and intensive real-time monitoring. This position requires a strong background in process improvement experience and statistical analysis.


This job listing is no longer active.

Check the left side of the screen for similar opportunities.
Loading. Please wait.
Powered By Naylor Association Solutions