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Posted: 25-May-25
Location: Overland Park, Kansas
Categories:
Internal Number: 25020741
Consumer Access Specialist - AdventHealth South Overland Park
All the benefits and perks you need for you and your family:
- Vision, Medical & Dental Benefits from Day One
- Student Loan Repayment Program
- Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Friday/Saturday/Sunday 9:30am– 6:00pm
Shift: Part Time Days; 24 hours a week
Location:
The community you’ll be caring for:
When you need care, you don’t want to have to travel far. Our dedicated team at AdventHealth South Overland Park provides a full suite of medical and emergency services to communities in southern Johnson County. Our team of experts offer 24/7 emergency room services, ICU care, labor and delivery, cardiology care, surgical services, physical, occupational and speech therapy, imaging and more. The state-of-the-art hospital is connected to a medical office building with a full suite of medical services including internal medicine, cardiology, orthopedics, OB/GYN, endocrinology and more. Join us and our commitment to helping patients feel whole for their whole life..
The role you’ll contribute:
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The value you’ll bring to the team:
- Verifies medical necessity in accordance with Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage/eligibility information to the patient. Alerts physician offices to issues with verifying insurance
- Minimizes duplication of medical records by using problem-solving skills to verify patient identity through demographic details
- Registers patients for all services (i.e. emergency room, outpatient, inpatient, observation, same day surgery, outpatient in a bed, etc.) and achieves the department specific goal for accuracy
- Creates accurate estimates to maximize up-front cash collections and adds collections documentation where required
- Calculates patients’ co-pays, deductibles, and co-insurance. Provides patients with personalized estimates of their financial responsibility based on their insurance
The expertise and experiences you’ll need to succeed:
- High school diploma or equivalent
- 1-2 years of position-related experience
