Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Epic Cadence Certified and Provider Scheduling Template build experience required; healthcare experience strongly preferred.

Job Summary

Serve as a senior-level analyst responsible for designing, building, and optimizing provider scheduling solutions within Epic. This role is highly hands-on, requiring deep expertise in Cadence, strong analytical skills, and the ability to translate operational needs into effective system configurations.

Key Responsibilities

• Design, build, and optimize provider scheduling templates using Epic Cadence best practices
• Analyze data and workflows to identify and implement scheduling and capacity improvements
• Lead system enhancements end-to-end, including requirements, build, testing, and deployment
• Partner with clinical and operational stakeholders to translate needs into technical solutions
• Develop and execute test scripts to ensure accuracy and system integrity
• Troubleshoot complex system issues and coordinate resolution with IT and vendors
• Provide training and ongoing support to end users and super-users
• Mentor junior team members and promote standardization and best practices 

Other Information

Education Requirements:
? Bachelor's degree in Business Administration, Information System Management, Math/Science or related field.

Licensure/Certification Requirements:

• Epic Cadence certification (required) 
• Additional Epic certifications a plus

Professional Experience Requirements:

? Five (5) years of progressively responsible experience working with information systems.

Ten (10) years preferred experience

Knowledge/Skills/and Abilities Requirements:

• Expertise with Epic Cadence visit type and template build (required)

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Care Access - Support

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $41.04 - $59.00 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

About UNC Health

UNC Health is charting a new course for the organization, one that reflects our aspirations, values and the high expectations customers have in today’s healthcare marketplace. These changes will help the organization adopt business and medical practices that will help us become a more responsive, customer-focused, integrated healthcare system. UNC Health and its 33,000 employees, continue to serve as North Carolina’s Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world class research conducted in the UNC School of Medicine, translating that innovation to life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.

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